UZONE LLC serves as a global IT support provider -offering end to end solutions in software development, digital consulting, cyber security, repair and integration. Our services help clients to improve their response to service, accelerate performance and increase market visibility.
UZONE APPROACH
Roles & Responsibilities
- Independently manage and resolve incidents reported to service desk
- Work with other IT Teams in resolving escalated incidents
- Engage the users on reported incidents and work with them to resolve the issues
- Utilize industry standard enterprise and open source tools
- Work closely with L2 and L3 teams on problems and change requests
- Support Software and Hardware asset management life cycle and all EUC activities.
- Remote support and major incident announcements
AFFORDABLE PAKAGES
PROFESSIONAL SERVICES
$50Per Hour
$50Per Hour
- Time and Material Based
- Customer manages risk
- Global Resource Fulfillment
- Access to external resources
- Suitable when projected resources and schedule are not finalized
RESULT-BASED CONTACTS
$75Per Hour
$75Per Hour
- Emphasis on 3D's(Dates, Deliverables and Dollars)
- Fixed Price
- Project Based
- UZONE Manages risk of the deliverable
- More suitable for leveraging offshore resources(Hybrid)
MANAGED SERVICES
$100Per Hour
$100Per Hour
- Development Center dedicated to customer's process, standards, tools, infrastructure and LoB
- Agreed Service Levels
- Optional Factory Model focused on continuous delivery of work packages
- Optimized Resource Availability with an improved experience
- Reduced TCO
- Accelerated Results
OUR TESTIMONIALS
WHAT OUR CLIENTS SAY
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Happy Clients
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Ignited Brains
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Apps Developed
WHAT MAKES US FEEL PROUD
OUR CLIENTS
IN THE NEWS
REVIEWS & RATINGS
‘Top Mobile App Development Company 2017’
“Experience Developers”
“Top Mobile App Developer”
“Love the atmosphere. great place to work.”
